Terms of Service

Last updated: March 25, 2026

These Terms of Service (“Terms”) govern your access to and use of the DataRoom Snap platform, including our website, applications, APIs, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

1. Service Description

DataRoom Snap is an AI-powered due diligence intelligence platform that enables users to upload financial documents (including but not limited to pitch decks, 10-K filings, CIMs, and financial models) and receive automated analysis, including KPI extraction, red flag detection, comparable company benchmarking, and analyst memo generation. The Service is intended for use by financial professionals including hedge fund analysts, private equity professionals, venture capital analysts, and M&A teams.

2. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately at support@dataroomsnap.com if you suspect unauthorized access to or use of your account. We are not liable for any loss arising from unauthorized use of your account.

3. Subscriptions and Payment

3.1 Plans and Billing

The Service is offered under various subscription plans with different feature sets, analysis limits, and team seat allocations. Plan details and pricing are available on our pricing page. All payments are processed by Stripe. Subscriptions automatically renew at the end of each billing period unless cancelled.

3.2 Free Trial

New accounts may be eligible for a free trial period. At the end of the trial, your subscription will convert to a paid plan unless you cancel before the trial ends. We will notify you before the trial expires.

3.3 Refunds

Subscription fees are non-refundable except where required by applicable law. If you cancel your subscription, you will retain access to the Service until the end of your current billing period.

4. Acceptable Use

You agree not to use the Service to:

  • Upload, transmit, or process any content that you do not have the legal right to use or that infringes on the intellectual property rights of any third party
  • Attempt to gain unauthorized access to any part of the Service, other users' accounts, or any systems or networks connected to the Service
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code or algorithms of the Service
  • Use automated means (bots, scrapers, or similar) to access the Service beyond the scope of your subscription
  • Use the Service for any unlawful purpose, including insider trading, market manipulation, or fraud
  • Resell, sublicense, or redistribute the Service or any analysis output without our prior written consent

5. Your Content and Data

5.1 Ownership

You retain all rights to the documents you upload and the data you provide through the Service. By uploading content, you grant us a limited, non-exclusive license to process, analyze, and store your content solely to provide the Service to you.

5.2 AI Processing

Your documents are processed by third-party AI models (Anthropic Claude) to generate analysis. Your documents and data are not used to train, fine-tune, or improve any AI models. You acknowledge that AI-generated analysis may contain errors and should not be relied upon as the sole basis for investment decisions.

5.3 Data Deletion

You may delete your documents and analysis data at any time through the platform. You may also request complete account and data deletion by contacting us at support@dataroomsnap.com. Enterprise plan customers may negotiate custom data retention policies.

6. Intellectual Property

The Service, including its design, software, algorithms, documentation, and all related intellectual property, is owned by DataRoom Snap and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand elements without our prior written consent. The analysis output generated by the Service is provided to you for your internal business use and may not be commercially redistributed.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DATAROOM SNAP DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. AI-GENERATED ANALYSIS IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE FINANCIAL, LEGAL, OR INVESTMENT ADVICE. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL ANALYSIS OUTPUT AND MAKING YOUR OWN INVESTMENT DECISIONS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATAROOM SNAP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR INVESTMENT LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless DataRoom Snap and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you upload to the Service.

10. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or if we reasonably believe your actions may expose us or other users to liability. You may cancel your subscription and close your account at any time through the platform settings or by contacting us. Upon termination, your right to use the Service ceases immediately. Sections 5 through 12 shall survive termination.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the “Last updated” date. For material changes, we will also notify you via the email address associated with your account. Your continued use of the Service after updated Terms are posted constitutes acceptance of the revised Terms.

12. General Provisions

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

12.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12.4 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DataRoom Snap regarding the Service and supersede all prior agreements and understandings.

13. Contact Us

If you have questions about these Terms, please contact us at:

DataRoom Snap

Email: support@dataroomsnap.com